OVELOVIA’s Terms &
Conditions

ACCEPTANCE OF TERMS

These Terms & Conditions ("T&C") govern your access to and use of https://ovelovia.com/ and any engagement under which OVELOVIA ("we", "us") provides website, software, app, digital marketing, SEO, branding, design, content and related digital services to a client ("Client", "you"). By using the Website or engaging OVELOVIA for any Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Website or Services.

A separate signed proposal or statement of work ("SOW") governs the commercial terms of that engagement; these Terms apply to everything the SOW doesn't cover. An engagement begins only once a proposal is accepted in writing and any required advance is paid.

Eligibility

You represent that:

• You are at least 18 years old.
• You have the legal capacity to enter into a binding agreement.
• Your use of the Website and Services complies with applicable laws and regulations.

Services & Client Agreements

The scope, deliverables, timelines, fees and payment terms for a project will be set out in a proposal, quotation, order form or Statement of Work ("SOW") agreed with the Client.

• If there is a conflict between these Terms and a signed SOW, the SOW will apply to the extent of that conflict.
• Work begins only after the proposal or SOW is accepted and any required advance payment is received.

Fees & Payments

Fees and payment schedules are determined by the applicable proposal or SOW.

Unless otherwise agreed:

• An advance payment may be required before work begins.
• Milestone or monthly payments must be made according to the agreed schedule.
• Applicable taxes are the Client's responsibility.
• We may pause work or services if payments become overdue.
• Refunds are subject to our Refund Policy and the terms of the applicable SOW.

Client Responsibilities

The Client is responsible for providing accurate information, content, access, approvals and materials reasonably required to complete the project.

Delays caused by missing information, delayed approvals, unavailable access or changes requested by the Client may affect project timelines and may result in additional charges where applicable.

The Client confirms that materials supplied to OVELOVIA do not infringe any third-party rights.

Intellectual Property

Unless otherwise agreed in writing:

• Upon full payment, ownership of the final custom deliverables created specifically for the Client transfers to the Client.
• OVELOVIA retains ownership of its pre-existing tools, code, frameworks, processes, templates, know-how and reusable components.
• Third-party assets such as fonts, stock images, plugins, APIs and software remain subject to their respective licences and terms.
• The Client retains ownership of materials provided to OVELOVIA and grants us permission to use them solely for providing the Services.

OVELOVIA may display completed work in its portfolio, website and marketing materials unless the Client requests otherwise in writing.

Website & Service Disclaimer

The Website and its content are provided for general information and may change without notice.

We do not guarantee that the Website or Services will always be uninterrupted, error-free or available.

For marketing, SEO, advertising and similar services, OVELOVIA does not guarantee specific rankings, traffic, leads, sales, conversions or revenue, as these may depend on factors outside our control.

Cancellation & Termination

Project cancellation, notice periods and termination conditions will generally be governed by the applicable proposal or SOW.

Either party may terminate an ongoing engagement in accordance with the agreed terms.

OVELOVIA may suspend or terminate Services if the Client materially breaches these Terms, fails to make required payments, or engages in unlawful or abusive conduct.

Amounts due for work completed before termination remain payable.

Limitation of Liability

To the maximum extent permitted by applicable law, OVELOVIA will not be liable for indirect, incidental, consequential or special losses, including loss of profits, revenue, data, business opportunities or goodwill.

OVELOVIA's total liability arising from a specific Service will not exceed the total fees actually paid to OVELOVIA for that Service during the twelve months preceding the event giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be excluded or limited.

Governing Law & Disputes

These Terms are governed by the laws of India.

The parties will first attempt to resolve any dispute amicably through good-faith discussions.

If a dispute cannot be resolved, the courts having jurisdiction in Sahibzada Ajit Singh Nagar (Mohali), Punjab, India will have jurisdiction, subject to applicable law.

Changes & Contact

OVELOVIA may update these Terms from time to time. The updated version will be published on this page with a revised "Last Updated" date.